飞狗（SkyPuppy）致力于保护您的隐私。我们希望您了解我们收集的信息、不收集的信息，以及我们如何收集、使用和存储信息。本政策详细说明了我们的数据处理实践，确保您在使用我们的服务时感到安全和放心。
我们不收集任何活动日志，包括浏览历史、流量数据、数据内容或 DNS 查询。我们也不存储连接日志，如您的 IP 地址、连接时间或会话持续时间。
同意
使用飞狗（SkyPuppy）的网站、应用程序或服务，即表示您已阅读并同意本隐私政策，并允许我们按照以下条款收集和处理您的个人信息。如不同意本政策，请勿使用我们的服务。
信息收集
我们仅收集提供服务和优化用户体验所需的最少信息，以下是我们可能收集的信息类型及其用途：
信息共享
飞狗（SkyPuppy）不会与任何第三方共享您的个人信息。我们承诺保护您的隐私，不会将您的数据出售、出租或以其他方式提供给任何第三方公司、组织或个人。
法律要求：若法律、法规或执法机构要求，我们可能需要披露信息，但仅限于必要范围。
飞狗（SkyPuppy）不会出售您的个人信息给任何第三方，也不会将其用于本隐私政策未列明的目的。
信息传输
我们的服务通过全球服务器提供，您的信息可能在您居住国家/地区以外的服务器上存储或处理（例如，肯尼亚或其他国家/地区的服务器）。所有数据传输均采用行业标准加密进行保护，以防止未经授权的访问。您使用我们的服务，即表示您了解并同意此类信息传输是提供服务的必要部分。
信息安全
我们采用行业标准加密和其他安全措施（如访问控制、数据加密）保护您的信息，防止未经授权的访问、更改、破坏或泄露。我们的员工、承包商和代理商对个人信息的访问受到严格限制，仅限于运营、开发或改进服务所需，且受保密义务约束。若未能履行这些义务，可能面临纪律处分，包括解雇或法律追责。
您也有责任保护账户安全，避免通过电话、电子邮件或其他途径分享您的登录密码。
Cookies
飞狗（SkyPuppy）不会将 Cookie 或追踪技术用于广告目的。我们可能使用临时会话 Cookie 进行应用程序内的身份验证，这些 Cookie 在您退出应用程序时自动删除。
第三方网站
我们的网站或应用程序可能包含指向第三方网站的链接。我们不对这些网站的隐私实践或内容负责，请仔细阅读其隐私政策。
同意和年龄限制
使用我们的服务，即表示您同意按照本隐私政策和服务条款处理您的信息。本服务适用于 18 岁以上的成年人。如果您认为您的孩子未经授权提供了信息，请通过电子邮件
skyhoundvpn@gmail.com 联系我们，我们将立即处理。
适用法律
飞狗（SkyPuppy）注册于肯尼亚，遵守《肯尼亚数据保护法》（Kenya Data Protection Act）以及服务器所在地的法律要求。我们致力于通过最小化数据收集和确保透明性来保护用户隐私，不收集任何
IP 地址、浏览历史、流量数据或 DNS 查询等活动日志。
欧盟用户
根据欧盟《通用数据保护条例》（GDPR），我们为欧盟用户提供以下信息：
- 数据处理依据：我们基于以下理由收集和处理数据：
- 履行合同义务：提供您请求的安全服务、管理订阅和处理付款。
- 合法利益：优化服务质量、提升应用程序性能、提供客户支持。
- 用户同意：您可随时通过电子邮件 skyhoundvpn@gmail.com 撤回同意。
- 用户权利：您有权访问、转移、更正、删除或反对处理您的个人信息。请通过电子邮件 skyhoundvpn@gmail.com 联系我们行使这些权利。
数据存储期限
我们仅在必要期限内存储您的信息，并在不再需要时删除，以符合数据最小化原则，例如：
- 邮箱和账号 ID：存储至账户删除或用户请求删除为止。
- 购买信息：存储不超过 5 年，或根据适用法律要求。
- 客户支持信息：存储不超过 1 年，仅用于问题解决和支持效率提升。
- 设备信息和诊断数据：存储不超过 1 年，仅用于故障排查和性能优化。
隐私政策的变更
我们可能根据适用法律或业务需求不时更新本隐私政策，恕不另行通知。您继续使用我们的服务即表示接受更新后的政策。请定期查看本页面以了解最新内容。
联系我们
如对本隐私政策或数据处理有任何疑问，请通过电子邮件 skyhoundvpn@gmail.com 联系我们。
SkyPuppy is committed to protecting your privacy. We want you to understand what information we collect,
what we don’t collect, and how we collect, use, and store information. This policy outlines our data handling
practices to ensure you feel secure and confident while using our services.
We do not collect any activity logs, including browsing history, traffic data, data content, or DNS queries. We
also do not store connection logs, such as your IP address, connection time, or session duration.
Consent
By using SkyPuppy's website, application, or services, you acknowledge that you have read and agree to this
Privacy Policy, consent to the collection and processing of your personal information as described below. If you do not agree, please do not use our
services.
Information Collection
We collect only the minimum information necessary to provide our services and enhance your experience. Below are
the types of information we may collect and their purposes:
- Email and Account ID: When you register, you provide an email address to create an account,
and a unique Account ID is generated. The email is used for account management (e.g., password resets,
notifications), and the Account ID is used to identify service status, manage subscriptions, and ensure service
continuity.
- Purchase Information: When you purchase a subscription, the system generates order details
(e.g., order number, purchase date). This information is used solely for order verification and customer
support.
- Customer Support Information: Text, screenshots, or logs you provide during customer support
interactions are used only to identify issues, respond to inquiries, and improve support efficiency.
- Crash Reports, Performance Data, and Diagnostics: If the app crashes or encounters issues,
error logs may be collected to troubleshoot and improve app stability.
- Device Information (Brand, Model, OS Version): We collect this information to prevent fraud,
troubleshoot issues, and optimize performance.
- Security Service: We use iOS
Network Extension framework to create secure virtual private
network (VPN) connections to protect your network communications and privacy. Specific purposes include:
- Protecting your data traffic with industry-standard encryption to prevent interception or monitoring by
third parties (e.g., hackers or internet service providers).
- Hiding your real IP address to protect your identity and location, enhancing online privacy.
- Ensuring secure data transmission on insecure networks, such as public Wi-Fi (e.g., in coffee shops,
airports, or hotels).
- Improving connection stability and speed through secure VPN tunnels.
Possible Use Cases:
- Protecting data security on public Wi-Fi to prevent data leaks or theft.
- Anonymous browsing, within the bounds of local laws, to reduce tracking based on network activity.
- Providing encrypted connections for remote work to safeguard sensitive work-related data (e.g., company
files or communications).
- Reducing the risk of data breaches during online service use through encryption technology.
We do not record any activity logs (e.g., browsing history, traffic data, DNS queries) or
connection logs (e.g., IP address, connection time, session duration).
Information Sharing
SkyPuppy does not share your personal information with any third parties. We are committed to protecting your privacy and will not sell, rent, or otherwise provide your data to any third-party companies, organizations, or individuals.
Legal Requirements: If required by law, regulation, or law enforcement, we may disclose information, but only to the extent necessary.
SkyPuppy does not sell your personal information to any third party or use it for purposes
not listed in this Privacy Policy.
Information Transfer
Our services are provided through global servers, and your information may be stored or processed on servers
outside your country of residence (e.g., in Kenya or other regions). All data transfers use industry-standard encryption to prevent unauthorized
access. By using our services, you acknowledge and agree that such transfers are necessary to provide our
services.
Information Security
We use industry-standard encryption and security measures (e.g., access controls, data encryption) to protect
your information from unauthorized access, alteration, destruction, or disclosure. Access to personal information
by our employees, contractors, and agents is strictly limited to what is necessary for operating, developing, or
improving our services, and they are bound by confidentiality obligations. Failure to comply may result in
disciplinary action, including termination or legal prosecution.
You are also responsible for protecting your account by not sharing your login password via phone, email, or
other means.
Cookies
SkyPuppy does not use cookies or tracking technologies for advertising purposes. We may use temporary
session cookies for authentication within the app, which are deleted when you exit the app.
Third-Party Websites
Our website or app may contain links to third-party websites. We are not responsible for their privacy practices
or content. Please review their privacy policies carefully.
Consent and Age Restriction
By using our services, you consent to the processing of your information as described in this Privacy Policy and
our Terms of Service. Our services
are intended for adults aged 18 and older. If you believe your child has provided information without
authorization, please contact us via email at skyhoundvpn@gmail.com, and we will address it immediately.
Applicable Law
SkyPuppy is registered in Kenya and complies with the Kenya Data Protection Act and the laws of the
jurisdictions where our servers are located. We are committed to protecting user privacy through minimal data
collection and transparency, and we do not collect activity logs such as IP addresses, browsing history, traffic
data, or DNS queries.
EU Users
In accordance with the EU General Data Protection Regulation (GDPR), we provide the following information for EU
users:
- Data Processing Basis: We collect and process data based on the following grounds:
- Contractual Obligations: To provide the security services you request, manage subscriptions, and process
payments.
- Legitimate Interests: To improve service quality, enhance app performance, and provide customer support.
- User Consent: You may withdraw consent at any time by contacting us via email at skyhoundvpn@gmail.com.
- User Rights: You have the right to access, transfer, correct, delete, or object to the
processing of your personal information. Contact us via email at skyhoundvpn@gmail.com to exercise these rights.
Data Retention Period
We retain your information only for as long as necessary, and data will be deleted when no longer needed, such
as:
- Email and Account ID: Retained until account deletion or user request for deletion.
- Purchase Information: Retained for up to 5 years or as required by applicable law.
- Customer Support Information: Retained for up to 1 year, solely for issue resolution and support efficiency improvement.
- Device Information and Diagnostics: Retained for up to 1 year, solely for troubleshooting and
performance optimization.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time based on applicable laws or business needs without prior
notice. Your continued use of our services constitutes acceptance of the updated policy. Please check this page
regularly for updates.
Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us via email
at skyhoundvpn@gmail.com.